Bank of Scotland Credit Cards are issued by Bank of Scotland plc, Registered in Scotland No.SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration no. 169628. If you are not registered for the new personal Internet Banking service or you have any problems logging in please contact the Online Helpdesk specific to your account type: Personal accounts - 0345 602 0000 (Lines open 24 hours a day, 7 days a week). Other accounts - 0345 300 2924 Bank of Scotland plc Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 169628. Cancelling payments. Only payments with CRT, BTC, AUT or DEF status can be cancelled. If the payment has been batched, the batch will have to be cancelled first.
If your card has been lost, stolen or damaged, please use the correct form to let us know about it. We'll issue a new card and make sure the old card is cancelled.
Reporting a lost or stolen card. You can report your lost or stolen card if you are registered for Internet Banking. Simply log in and complete our online form. Or, Find out what you need to do if your Royal Bank debit card lost or stolen. Alternatively, you can report your card using these options: Online. Branch. If your debit or credit card is lost or stolen, you can now report this and request a replacement through the ease and convenience of Online Banking. Cancel your
RBS is the Royal Bank of Scotland, one of the major banks in Scotland which also operates in the UK. If you are an RBS customer, then you might want to close your account and cancel a credit card or debit card. The following guide will show you what you can do to cancel your RBS card if you are not happy with this bank. Cancel by Telephone Cancel a direct debit on your Royal Bank account. Learn how to easily and quickly cancel a direct debit, whenever you like, online, by phone or in a branch. Viewing and cancelling a direct debit | Royal Bank of Scotland To pay another person, company or non-Bank of Scotland account, use the 'Make a payment' button to the right of each account name on 'Your accounts' page. Or select the 'Payments' tab on an account's statement page. From this tab, you can: View pending payments and change or cancel them. However, you can amend or cancel a scheduled payment up to 6:30pm (UK time) on the working day before the payment is due to leave your account. To cancel or amend a scheduled payment: Digital Banking. Access your Digital Banking at www.rbsdigital.com (opens in a new window) Select 'Payments and transfers' from the left hand menu Bank of Scotland plc Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 169628.